Shipping policy

Free Shipping on Every Order

Processing time
Orders are processed within 1-3 business days after payment is confirmed. Orders are not processed on weekends or holidays.

Delivery time
Once shipped, delivery takes 4-8 business days depending on your location.

Tracking
You will receive an email with your tracking number as soon as your order ships.

Delays
Carriers can occasionally experience delays due to weather, holidays or high demand. If your order has not arrived within 15 business days, contact us and we will make it right.

Shipping address
Please make sure your shipping address is correct before placing your order. If you need to change it, email us within 12 hours of ordering.

Questions
Contact us at mykittyplushcustomerservice@gmail.com.